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How To Be a Communication Expert: The Accountant Version

Learning Objectives:

  • How to position your brand positively with your clients
  • How to build effective, long-lasting relationships with your clients
  • How to retain your most valuable employees and build a positive company culture


Course Overview

Course Details
  • Level: Beginner
  • Cost: Free
  • Field of Study: Business Management
  • Advanced Prep: None
  • Credit Type: CPE
  • Credit Hours: 1
Course Description
So, you’re good with numbers. That’s great. Crucial, even. But how are you at…communicating? Because that’s what’s going to set you apart from other accounting firms. The way you communicate is your personal brand. The importance of communication in accounting starts (and ends) with client relationships. Are you providing personalized service? Are you making communication easy and seamless for clients? Are you using SLAs? Automation? A client portal? Your communication can always be better (and, we believe, easier). Communication also matters to firm culture. Studies show that highly-engaged employees are 87% less likely to leave. And the one of best ways to “highly engage” your team is with great communication, as much officially (who’s working on which task) as unofficially (y’know, water cooler talk).
This webinar will take you through actionable ways to streamline your client communications and uplevel the time you spend with your clients, as well as improve how you communicate internally. This isn’t just another “time block when you check email” webinar. We’re out to change how you think about your processes and systems for the better.


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    Course Details