Communication-Collaboration_Hero 2
IMPROVING CONNECTIONS WITH YOUR CLIENTS & STAFF

Communication & Collaboration

Facilitate better (and faster) interactions with Canopy.

Keeping everyone (clients and staff)
on the same page is no easy task.

How much time and effort is your firm wasting?

86%

of employees and executives cite the lack of effective collaboration/communication as the main cause of workplace failures 1

79%

of accountants aren’t sure their firm could function without email. 2

41%

of accountants have lost important client information due to poor internal communication/organization. 3


better-team-communication
AI-capabilities
5-star-client-experiences
Engagements
REMEDY FOR STRESSED & DISENGAGED EMPLOYEES

Facilitate better team communication & collaboration

  • Utilize internal commenting tools to discuss, tag, and inform other team members.

  • Leverage technology to manage & automate tasks, status updates, email & due date reminders, and project handoffs.

  • Record and view client notes and activity log history. 

  • Annotate client documents for internal eyes only.

  • Manage documents with a virtual drive or desktop assistant. 

EMAIL'S NOT DEAD, BUT BAD EMAIL SHOULD BE

Leverage CRM email integration and AI capabilities

  • Manage your email communications directly inside your practice management tool.

  • Create tasks directly from client email correspondence.

  • Gain more context on your clients by centralizing email threads and connecting them to each client record.

  • Generate professional emails within minutes using AI. 

  • Add new emails directly to a task for quick reference and record keeping.

LIKE IT OR NOT, ACCOUNTING IS A RELATIONSHIP BUSINESS

Provide 5-star client experiences

  • Simplify the client onboarding process.
  • Centralize all client requests, document gathering, and communication in a secure, branded client portal. 

  • Offer convenient options for clients to view invoices and pay within minutes—whether by mobile or computer.

  • Automate reminders for upcoming due dates, invoices, or status changes to keep clients informed. 

  • Reduce friction by gathering eSignatures and documents (or sharing them) using secure links.

MAKE YOUR FIRM'S FIRST IMPRESSION SHINE

Simplify accounting engagement letters

  • Quickly prepare and send engagement letters and proposals to prospects. 

  • Save time by automating work when a proposal is accepted.

  • Clearly communicate services, expectations, timelines, and cost of services.

  • Easily collect eSignatures and process payments.

  • Mitigate scope creep with templatized proposals and engagement workflows.

better-team-communication
REMEDY FOR STRESSED & DISENGAGED EMPLOYEES

Facilitate better team communication & collaboration

  • Utilize internal commenting tools to discuss, tag, and inform other team members.

  • Leverage technology to manage & automate tasks, status updates, email & due date reminders, and project handoffs.

  • Record and view client notes and activity log history. 

  • Annotate client documents for internal eyes only.

  • Manage documents with a virtual drive or desktop assistant. 

AI-capabilities
EMAIL'S NOT DEAD, BUT BAD EMAIL SHOULD BE

Leverage CRM email integration and AI capabilities

  • Manage your email communications directly inside your practice management tool.

  • Create tasks directly from client email correspondence.

  • Gain more context on your clients by centralizing email threads and connecting them to each client record.

  • Generate professional emails within minutes using AI. 

  • Add new emails directly to a task for quick reference and record keeping.

5-star-client-experiences
LIKE IT OR NOT, ACCOUNTING IS A RELATIONSHIP BUSINESS

Provide 5-star client experiences

  • Simplify the client onboarding process.
  • Centralize all client requests, document gathering, and communication in a secure, branded client portal. 

  • Offer convenient options for clients to view invoices and pay within minutes—whether by mobile or computer.

  • Automate reminders for upcoming due dates, invoices, or status changes to keep clients informed. 

  • Reduce friction by gathering eSignatures and documents (or sharing them) using secure links.

Engagements
MAKE YOUR FIRM'S FIRST IMPRESSION SHINE

Simplify accounting engagement letters

  • Quickly prepare and send engagement letters and proposals to prospects. 

  • Save time by automating work when a proposal is accepted.

  • Clearly communicate services, expectations, timelines, and cost of services.

  • Easily collect eSignatures and process payments.

  • Mitigate scope creep with templatized proposals and engagement workflows.

“We used to have our client information and communications in 3 different programs. With Canopy, everything is in one place. The clients and our office are all playing in the same sandbox. In addition, our clients have taken to using Canopy with very little prompting and instruction which really frees up our time.”

Anonymous / Canopy User

“The software is easy to use for us internally as well as for our clients. Our firm has drastically benefited from the workflow, file management and client management features.”

Kyle G. / Canopy User, 11-50 firm

“I'm very happy that my clients find it easy to view, and upload documents. That was my biggest issue over the years. Now, with Canopy, I feel confident and happy that my clients are happy.”

Joe N. / Canopy User

“They take care of the payment processing, they are very responsive to suggestions from users. Now that I have my work processes down I am more efficient. My clients love that they can upload their documents as they are received. Having our email exchanges in the contact file is super helpful.”

Anonymous / Canopy User

“Canopy is solving my CRM needs, as well as email organization, task management, templates, and automation, all with a client portal mobile app. Canopy has become the perfect solution to organizing my practice in one place.”

Anonymous / Canopy User

“It is a one-stop shop for client management! We can track prospects, set up workflows, create client-specific tasks, send correspondence, request signatures, invoice and collect billing. Canopy does it all! ”

Amy F. / Canopy User, 11-50 firm

“Simplifies the document submission process for clients and organizes their files in one place. It helps me not have to dig through emails looking for their files and keeps me from having to upload files into their file folder.”

Anonymous / Canopy User