IMPLEMENTATION

ROI, ASAP—with a little help from Canopy

Our implementation process means no long learning curves, just real progress.

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SEE HOW CANOPY MAKES IMPLEMENTATION MINIMALLY INTERRUPTIVE (MAYBE EVEN EASY).

Canopys Award-Winning Implementation

We know you like numbers. Try these implementation numbers on for size.

4000+

Successful implementations

500+

articles for easy troubleshooting

60+

Training videos and tutorials

What You Can Expect From Us

Leave it to us. We’ll get you up and running (or sprinting, or happily skipping, or whatever you do).

Training

Training

In addition to training sessions, we offer a robust library of guided content (loaded with tips, tricks, & best practices). Our free Knowledge Base includes 500+ articles and 60+ videos, on demand, to help guide you through anything and everything. 

Learn More

 

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Data and File Migration

Migration is for the birds, you say? Not with Canopy. We help make sure you transfer your data efficiently, accurately, and quickly.

Importing

Importing

Get started with a contact-importing, practice-unclunking bang. We’ll help evaluate your client data, add or change anything that will improve your processes, and then assist with the import of that data.

Configuration

Configuration

We’ll help you make the most of switching to Canopy by helping you translate the way you did things before Canopy into the way you’ll do things with Canopy—including setting up your workspace, team members, workflows (Premium Implementation Package only), and client portal.

Integrations

Integrations

Of course you want to connect your existing tools to Canopy. We make it seamless, efficient, and (really) painless.

Learn More

Customization

Customization

Every firm is different, so you can tailor Canopy for what you need—from actionable insights and dashboards to bespoke workflows that align with the way YOU do things.

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“We really appreciate the support team that were assigned to us for implementation. The transition from our previous software was seamless. Their customer support has been very helpful.”

 

Nathan G. / Small Business

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  Implementation, Built Around Your Firm

 

We know every firm works a little differently. That's why Canopy offers two implementation packages—Standard and Premium—designed to fit your team. Both include expert guidance and proven tools to help you get started smoothly—and see success faster.

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Dig right in, get those hands dirty

Standard Implementation

For firms that like to jump right in, get their feet wet, and otherwise stay closely involved in their onboarding, our Standard package provides structure, training, and expert assistance, while empowering your team to own the process. 

  • Up to 8 weeks of guided implementation
  • Live training calls for all purchased licenses
  • Help importing client data into Canopy
  • A recorded team training session
  • A final Q&A call to wrap up and lock in next steps
Premium Package
White-glove support at every step

Premium Implementation

For firms looking for some extra help with their implementation and template set-up, our Premium package does all of that and more to get you up and running (and to ROI) successfully.
  • 10-12 weeks of guided implementation
  • Three custom workflow templates built by our Professional Services team
  • An Insights Consultation and custom report configuration (up to 2 hours) with our Insights Specialist. (Pro license required for Insights features.)
  • A live 1:1 team training with your dedicated Implementation Specialist

Data & File Migration

Efficiently transfer your data to Canopy while ensuring accuracy and integrity.

Data Migration

No decimal left behind.

  • Client and Contact Data Import
  • PracticeCS Advanced Data Migration

Professional File Migration

From there to here, headache-free.

  • Revver
  • File Cabinet
  • GFR (backup required)
  • Upload Assistance for other softwares
    (you extract, we upload)

Modernize Your Firm with Canopy

SEE THE FULL CASE STUDY
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After merging with another firm, Canopy instantly onboarded 800 new clients without a hitch. It gave us confidence that we could continue scaling efficiently.”

Lera Kooper | Chief Business Development Officer | Accountability Services​

Frequently Asked Questions

Can’t find the answer you are looking for? Reach out to our support team.

Canopy Implementation includes a dedicated onboarding specialist, data migration support, integration setup, customized training, and ongoing support. Your implementation specialist will work with you to assess your needs and objectives, meeting with you regularly throughout implementation to review your progress and ensure a smooth transition. 

Your onboarding specialist will align with you on goals and timing during your kickoff call.

Yes, this includes access to one firm-specific team training webinar upon the completion of implementation. Depending on firm size, one 60-minute 1:1 team training may also be included post-implementation. Additional training sessions would be an extra cost. Your implementation specialist will also serve up training materials along the way; don’t worry, these only take about 30 minutes to complete!

Canopy has a File Migration tool that allows you to migrate files in bulk once they’re in a “local” environment. If you’re currently storing files in a separate file storage software instead of your server or a local drive, you’ll need to download the files first before migrating them to Canopy.

In some cases, we are able to extract the files in-house and we can also work through our third-party partners to extract files. Both are at an additional cost, and both are dependent on the software you are extracting from.

Yes! We provide 150 task templates to help you get started with workflow so you don’t have to start from scratch. The rest of the templates are personal preference, but your specialist can help you with best practices and recommendations.

Your implementation specialist will walk you through our Canopy Suite Essentials, which is available to you and your team members. We also have product tutorials, an educational videos series, a support library, and of course the support team!